return policy

The right to exchange and return is guaranteed for all our customers and applies to all products we offer on our store.
All products displayed on our store are subject to the exchange and return policy according to the terms and conditions stated on this page.
Returns or exchanges can be made if the product is in its original condition at the time of purchase and is wrapped in the original packaging.
Returns can be made within three (3) days, and exchanges within seven (7) days from the date of purchase.
Please contact us via the Contact Us page or our phone numbers to request a return or exchange.
Please photograph the product and send it along with specifying the city, address, and order number to have it exchanged for another product if the product is defective, has a specific flaw, or does not function as agreed upon.
The full amount will be refunded to the customer if the product received is completely different from the product description on our website.
We are not responsible for any customer expectations regarding the use of the products that we did not mention on the product page on our website.
A 30% fee or a minimum of 25 dirhams will be deducted if the customer no longer wants the product and there is no defect or issue with it.