privacy policy

Privacy Policy

Introduction

Our website respects your privacy and seeks to protect your personal data. The privacy policy outlines how we collect and use your personal data under specific conditions, as well as the procedures we follow to ensure the privacy of your information. Finally, this policy specifies the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices outlined in this policy.

Data Protection

Protecting your data is very important to us. Your name and other information related to you are used according to the policy outlined here. We collect information when necessary or if it is directly relevant to our transactions with you. We retain your data according to the law or for the purposes for which it was collected. You can browse the site without the need to provide any personal data. Your personal identity remains anonymous during your visit to the site and is only disclosed if you have a specific account on the site that you log into using a username and password.

1. Data We Collect

We may need to collect information about you if you want to place an order for a product from our site. We collect, store, and process the necessary data to process your purchase from our site to secure any potential claims that may arise later, and to provide you with our available services. Personal information may include name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and details about payment cards.

We use the information you provide to process your requests and to provide you with services and information available on our site that you request. In addition, we use the information you provide to manage your account with us, verify financial transactions conducted online, perform data download audits from the site, identify site visitors, and develop and customize the site's designs and/or content for users. We also conduct various demographic research, and send useful or requested information to the user, such as information about products and services, if you do not object to being contacted about it. Communication via email is used to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional or marketing communications, please unsubscribe from this option at any time.

We may provide your name and address to a third party for the purpose of delivering your purchase order (e.g., delivery agent or supplier).

We may be able to store details related to your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will soon request. You can also manage your address details. You should also undertake to treat your personal data with complete confidentiality when accessing your personal data and do not make it available to an unauthorized third party. We do not accept any responsibility for any misuse of passwords unless such misuse is due to our error.

Other Uses of Your Personal Information

We may use your personal information in opinion polls and market research, at your request, for statistical purposes with complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address will only be disclosed if you wish to participate in competitions. We keep the survey responses completely separate from your personal email.

We may send information about us, the site, or our other sites, products, sales, offers, or newsletters related to our affiliated companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the "Unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturdays, Sundays, national and religious holidays) of receiving your notification. We will contact you to inquire about unclear information.

We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes, including verifying the whereabouts of users and tracking their visits to the site or links in emails they subscribe to, and providing that data anonymously, which does not allow identification of your actual personal identity, to a third party such as publishers, for example. However, this data will not lead to the identification of your personality (because it is not identity-specific).

Competitions

Regarding any competitions, we use data to notify winners and advertise our offers. You can find more details about the participation terms for each competition separately.

Other Parties and Website Links

We may transfer your information to other companies within our group, or to our agents and contractors to assist us in related transactions in accordance with the terms of the privacy policy. For example, we may use a third party to assist us in delivering products to you, receiving payments from you, and using them for statistical purposes and market research or to assist our customer service team. We may need to exchange information with a third party for the purpose of fraud protection and credit risk reduction. If our company or part of it is sold, we may need to transfer our databases, including your personal information. Except as provided in this privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless it is necessary for the purposes stated in this privacy policy or if required by law. The website may contain advertisements from third parties or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policies of any third party or the content of those policies applied on other sites, and we are not responsible for any third party to whom your data is transferred in accordance with the privacy policy.

Cookies

Accepting cookies is not essential for visiting the site. However, please note that you cannot use "cart" functions on the site or request any item without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard drive. Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, remembering your identity when you want to modify your shopping cart without having to re-enter your email address) and not for obtaining or using other information about you (for example, for targeted marketing purposes). You can set your browser to reject cookies, but this may limit your use of the site. We assure you that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google to analyze internet page views. To analyze user usage of the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, compile reports for site operators about its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google. Google will not link your IP address to any other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you may not be able to fully use the site's functionality. By using this site, you agree that Google will use your data as described above for the purposes outlined above.

Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information or its loss or destruction. When we collect data through the site, we store your personal information in a secure electronic database. We use firewall systems on our servers. When collecting payment card details electronically, we protect them using encryption, such as Secure Socket Layer (SSL). Therefore, it is difficult for any intruder to decrypt your information since we cannot guarantee one hundred percent protection. We strongly advise you not to send all credit card details or ATM card details when communicating with us electronically and without encryption. We provide direct physical, electronic, and procedural guarantees for the collection, storage, and disclosure of your information. Our security procedures may require you to provide proof of your identity before we disclose your personal information to you. You are responsible for protecting your password and computer from any unauthorized use.

Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to request us to correct any errors in your personal data, and this will be done free of charge. You also have the right to demand that we stop using your personal data for direct marketing purposes at any time.